From the date of SIM card activation, our customers have nine (9) days to determine if they are completely satisfied or prefer a refund. Call Customer Care Center at (866) 923-5539 or written letter to MCS Globe Link, 4848 E. Cactus Road #505-425, Scottsdale, Arizona 85254-4848. Refunds are processed within 30 days of receiving the product back.
Refund is for the product only. Shipping/handling, porting, and “Keep Your Same Number” fees are non-refundable.
A fee of $54 will be withheld from the refund until your SIM has been returned with tracking to MCS Globe Link, 4848 E. Cactus Road #505-425, Scottsdale, Arizona 85254-4848.
WARRANTY AFTER 9 DAYS
In the event of a lost, stolen or defective SIM card, a customer may purchase a replacement SIM for $30. Replacement cost is available to our customers throughout their service term. Pricing may vary.